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Windows 10

Windows 10 Creators Update

Windows 10 Creators Update: April 11th 2017

Page has been updated (30/03/17).

For Branded Computer Compatibility, skip to the Compatibility checker.
For all other info, use the Overview Below.

We urge you to create a System Image*1 for safety before doing any Upgrades!

Windows 30 Day Rollback from Windows 10 is now 10 days.

Anybody running Windows 7 &/or Windows 8.1 will now need to purchase a Windows 10 License.

Overview

News & Other Links

Windows Mobile 10

How do I get Windows 10?

You would of had the chance to Reserve a Copy of Windows 10, and according to Microsoft, it is still available through the “Get Windows 10 App”.

Windows 10 is being sent in waves with the combination of checking your device for compatibility.

You may still see a Windows Logo on your Taskbar to the bottom right. It will indicate you now are not eligible to upgrade to Windows 10 for free.

You must now buy a Windows 10 License, your current version will upgrade accordingly:

Windows 10

Not Running Windows 7/8.1?

There is a good chance that your device will not run Windows 10.

Windows 7 has lost its mainstream support, meaning you will not get proper support from Microsoft or vendors throughout this phase. You will continue to get security updates until the final phase of decommissioning in 2020.

We recommend going straight to Windows 8.1 as it is more powerful than Windows 7 aswell as it is much cheaper. Its Mainstream support ends in 2018 and full support in 2023.

Continuing to run Windows lower than 7 has very high risk for Home & Business. You will have vulnerabilities to hackers through viruses and security holes.

Hardware/Software vendors have already started to stop support for older Windows so you won’t get new and improved versions that you will get from newer Windows. These can also cause security holes for malware and other nasties to attack you, including hardware not working properly.

Haven’t upgraded to Windows 8.1 from 8?

WHY NOT!? Windows 8.1 has been built with better features and improvements than 7 and 8.

You will benefit more with Windows 8.1. It is a free update via the Windows Store.

“Get Windows 10” App

In Windows 7 or 8.1, you may still get a Windows Logo Get Windows 10 in the taskbar with all the other icons on the far right.

This should be removed via an update or with the Anniversary Update.

System Image

A “System Image” makes an exact copy of the entire Hard Drive to be used in recovery. It will make a copy of everything as it is, so if you use it, you will restore everything as it was just before you began the System Image.

*1 How to Create a System Image

Head to the Control Panel and go into the System & Security section.

Windows 7: Look for “Back up your computer”.

Windows 8.1: Go into “File History” and then look to the very bottom left to find the System Image option.

Windows 10: Look for “Back up and Restore (Windows 7)”.

All prompts are straight forward and easy to read/follow. Any issues, contact us.

Below is a visual guide:

Control Panel

Control Panel

Windows 7

Sys & Sec Win 7

 

Backup Win 7

 

Windows 8.1

Sys & Sec Win 8

 

File Hist Win 8

 

Windows 10

Windows 10

 

Windows 10

IMPORTANT:

Branded Computer Users: Despite having the minimum requirements for Windows 10, we advise you do not upgrade to Windows 10 until you know your Model has Drivers that work for your Computer.

There is a chance that you can use Windows 10 without doing the Driver check, but you may experience issues minor or major, including crippling your system entirely!

Here are the list of webpages from various Brands regarding Windows 10 (Will be updated regularly. If no Information available, keep checking back here):

If we do not list your brand, we are sorry, please goto your Manufacturers website to find details.

OR

Want help finding out? Click Here.

Sony Notes: Remember that Sony have removed themselves from the Computer Market and so all Vaio computers have been discontinued.

Despite having the continued support for all models purchased before the discontinuation, Sony may not be so obligated to make sure their products will support Windows 10.

Notes for Dell: Dell have made a page about some known issues. Most may not affect you but you can check to make sure. Read Dell General Issues.
Dell also have prepared the manual downloads for supported devices. Goto their download page and follow the prompts.

Issues during Windows 10

Unfortunately, many have not been so fortunate in having a successful upgrade nor successfully running Windows 10 and if you are reading this section, you may not be either.

Here is a list of error codes you may run into during the upgrade process and how to fix them:
(List updated with every new error)

Code 0x80073712

  • A file needed by Windows Update is damaged or missing.
    • In this case, if the option to repair Windows Update is available, do so, otherwise you will need to contact Microsoft or contact us. Microsoft have specialist tools to fix major issues to Windows Systems.

Code 0x800F0923

  • A driver or other software on your PC isn’t compatible with the upgrade to Windows 10.
    • You may need to wait for an update if its a driver issue or uninstall and find an alternative software.
      Open the Get Windows 10 app, click the hamburger menu, click Check Your PC to find out which driver or software is incompatible.
      Contact Microsoft to see if they have a work around but also they can add it to the list and get a solution happening.

Code 0x80200056

  • The upgrade process was interrupted because you accidentally restarted your PC or signed out of your PC.
    • Try upgrading again by using the “Try Again” button or pressing “Check for Updates” or whatever way you began the upgrade and make sure your PC is plugged in and stays turned on.

Code 0x80070003

Code 0x800F0922

  • This error might mean that your PC couldn’t connect to the Windows Update servers.
    • If you’re using a VPN connection to connect to a work network, disconnect from the network and turn off the VPN software (if applicable), and try upgrading again.
    • The error could also mean there isn’t enough free space in the System Reserved partition. You might be able to fix this problem by using third-party software to increase the size of the System Reserved partition.

Error: The update isn’t applicable to your computer.

  • This error might mean that your PC doesn’t have the required updates installed.
    • Check to make sure that all important updates are installed on your PC before you try upgrading.

Code 0xC1900101- 0x20017

  • This error is caused by a driver bug check during boot.
    • Try to get all Windows 10 compatible drivers for all your components and install them before trying to upgrade again.
    • We had a huge Microsoft Support session. If you have the behaviour of your device doing everything well, but when it restarts, it doesn’t boot to the Upgrade screen, especially if you see the blue Windows Logo flash, reboots and loads your previous Windows thereafter, then you could need a BIOS update. If you have made a USB bootable version of the upgrade, check if you can boot to its setup, if not, there is a good chance your Motherboard doesn’t support it and therefore you will most likely need to update your BIOS. Check with us or your Manufacturer or even Microsoft before updating the BIOS.

Code 0xC1900208 – 0x4000C

  • This error might mean that an incompatible app installed on your PC is blocking the upgrade process from completing.
    • Check to make sure that any incompatible apps are uninstalled and then try upgrading again.

 

Code 0xC1900200 – 0x20008
Code 0xC1900202 – 0x20008

  • This error might mean that your PC doesn’t meet the minimum requirements to download or install the upgrade to Windows 10.

Code 0x80070070 – 0x50011
Code 0x80070070 – 0x50012
Code 0x80070070 – 0x60000

  • This error might mean that your PC doesn’t have enough space available to install the upgrade.
    • Free some space on the drive and try again.
After installing Windows 10, some errors can also occur.

2 Main ones include:

Code 0xC004C003

  • This means that your PC has issues connecting to the Microsoft activation server.
    • Wait for a bit and try activating again.
      You may need to contact Microsoft Support.

Code 0xC004F061

  • This occurs when trying to activate an invalid Product Key you tried upgrading from a previous version (7/8.1).
    • If you have a valid version then you may need to revert back to the previous Windows version and try again.
      Continued issues will require contacting Microsoft.
    • If you are a naughty pirate, GET YOUR ACT TOGETHER AND BUY A PROPER VERSION AND STOP BEING SO CHEAP!
    • Pirate versions will have a very tough time upgrading as the new system has a better validation system to destroy the pirates. Contact Microsoft and they are apparently offering deals to pirates so you can purchase legit Licenses and end your stealing and cheap a** ways.

Error not shown here? Let Us Know.

Reports have come in on a huge issue that is currently unresolved.

Most people who have upgraded are having issues with getting the Start Button and depending on if Cortana is available, Cortana, to work.

The following error occurs:

Windows 10

Here is a Microsoft Official Statement:

We are aware that some customers are experiencing this error, and are actively investigating.  You may be able to temporarily resolve the issue by booting to Safe Mode, and then immediately booting back into normal mode.  This workaround may resolve your problem for a while, however the error may return later.

To boot to Safe Mode:

  1. From Hold the Shift key down while you press the Power icon and select Restart.
  2. Once you are within the Windows Recovery Environment, select Troubleshoot, then Advanced options, then Startup Settings, and Restart.
  3. When it restarts, you should see a number of options.  Press 5 or F5 for Safe Mode with networking.
  4. Once you sign into your account in Safe Mode, you’re done.  Just restart your PC to return to a normal boot.

If you are running a 3rd-party antivirus software, we recommend uninstalling and then reinstalling the antivirus software, as this may also provide a workaround for this problem.  The easiest way to uninstall an app is to find it in the Start menu’s app list, right-click the app, and select Uninstall.

Some customers have reported that adding a new local administrator account has resolved their Critical Error. If that doesn’t work, try removing the original administrator account now that you have a new one created.

Some have reported to restart your computer, and as it restarts, keep hitting F8 until the screen goes black and tries to boot back into Windows.

Microsoft have had apparent updates that were attempts to resolve this issue, but obviously has failed.

We are attempting to work with Microsoft to find a solution to this issue.

[NEW]

Reports have come in that many users having this issue have Dropbox installed. If you have Dropbox, try uninstalling it and restarting and see if it resolves it. If it does, do not install until its fixed or if possible, use OneDrive by Microsoft.

Think you cracked the issue and have a working solution, LET US KNOW!

Other Info

Windows XP & Vista Users: Your computer may not be able to run Windows 10 if you are running Vista or XP. This can be due to many factors, including support for the hardware.

If you have a older system, you may want to consider buying a new one.
Windows 10 Devices have begun releasing already, or you can go Custom.

Businesses should begin plans to migrate to Windows 10 for maximum support, performance and security. You will need to make sure your software is compatible with Windows 10 and consider discussing with the developers to support Windows 10.

Need assistance? Contact Us.

Any questions or concerns, please contact us.

Contact us to arrange an Upgrade Plan.

Welcome to Windows 10!

Windows Mobile 10

NEW! Windows Mobile 10 Creators Update will be released with PC version.

Windows Mobile 10 Available on most Windows Phones
Click Here for List of Eligible Devices

For More Info, Check out the Windows Blog Post.

Phones not listed have a “pending” status on them until Microsoft confirms support for other models.
Use the Advisor App to determine if your Device is Windows Mobile 10 Ready.
Please note: It is likely that not all Devices WILL be compatible, which would mean you require an upgrade to take advantage of Windows Mobile 10.
You can still run Windows Phone 8.1 for a much longer period than a PC, however, updates will cease to continue, including Security.

The Lumia 950/950XL is now available from the Microsoft Store website and 3rd party Providers like retailers and Optus.

Windows Phone 7 users will need to upgrade to a Windows Phone 8 compatible device or buy a Windows Mobile 10 device to take advantage of Windows 10.

Current users of Windows Phone 8 will be able to use Windows 10 but some of the features may not work until you get a new Windows 10 device that provides them, eg Continuum & Iris Scan.

The Lumia 950 & 950XL are the first phones released, along with the Lumia 550.

Windows Mobile 10 requires atleast 8GB of Internal Storage.

We shall not being making any new blogs regarding Windows Mobile 10 at this time due to being able to view/use on Lumia’s. We will make blogs regarding big updates to Windows Mobile 10 that can be previewed in the Insider Program in the future.

You can recap the progress of Windows Mobile 10 here.


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