Your Technology Experts

CPKN Computers provides ACT & Surrounds Information and Communications Technology support for Home & Small Business.

We take pride in providing great customer service and quality workmanship. We understand that when Technology fails, it can be a frustrating situation.
That’s where we come in – to relieve your stresses and frustration and get you back up and running.

We are a owner-operated, community-focused IT Support Business, providing competitive prices and have a No Fix, No Fee Policy.

What our customers think

  • CPKN Computers helped me resolve an issue with my computer - all done over the phone, without having to send my computer in for repairs! Fantastic support service and highly... more

    John Smith Avatar John S.

    Awesome and expert service. Very timely and friendly. Would not hesitate to recommend

    Trent Timmiss Avatar Trent T.

    Chris is very talented and nice!

    Bryan.B.W Dunn Avatar Bryan.B.W D.
  • Chris was fantastic. Very helpful and very responsive.

    James Brann Avatar James B.

    Chris is an absolute legend. We exchanged an email thread I am sure was testing the limits of Gmail. I had plenty of questions regarding my gaming desktop build that... more

    media thumbnail 0
    Michael Vincent Avatar Michael V.

    Chris was excellent in promptly dealing with a dead laptop. Took the call on a Friday night and collected the computer from my door first thing Saturday morning. Had the... more

    Pete O Avatar Pete O.
  • Very prompt assistance and support from Chris, thank you!

    Josh Sidaros Avatar Josh S.

    If I could give Peter-CPKN Computers six stars I would! Peter identified and fixed the problem with my son’s laptop promptly and expertly. Peter translated the technical language with ease,... more

    Ed Stevens Avatar Ed S.

    Value for money! I did not even have to spend a cent and this person helped me beyond words! if you are having computer troubles or just have general questions,... more

    Jack Roberts Avatar Jack R.
  • By far the best experience I've had in the industry. Chris was responsive, great value and made sure to let me know what my options were, as well as providing... more

    Tim Meier Avatar Tim M.

    Very prompt service, upfront communications and repaired my computer with a great turnaround.

    Carly Brown Avatar Carly B.

    Chris From CPKN delivered exceptional customer service and at a very reasonable price. I had a porblem with my new Dell XPS laptop that stopped it from working. Chris initially... more

    Justin Pik Avatar Justin P.

Services - For Home & Business

Services For Home & Business

Hardware & Software Support

Computer slow? Need something installed? Something broken?

We can help you with all your Hardware & Software needs:

  • Troubleshoot & Fix Issues
  • Diagnose & Repair/Replace faulty parts for Desktop/Laptop/Tablet/Phone
  • Install/Update Software & Drivers
  • Performance Optimisation
  • Tutoring & Education
  • Insurance/Warranty Claim Reporting

    and more...

    Support for Windows, Apple, Android OS Support

Virus/Malware & Security

Have you clicked on something you shouldn't have? Strange behaviour coming from your devices?

We will fight those pesky Viruses & get your Security back on track:

  • Remove Viruses, Malware, Spyware
  • Security Checks to ensure you are as safe as possible
  • Install & Assist with Security Software
  • Repair damage done or help you start fresh - whatever the case may be
  • Provide Backup Solutions to tackle Ransomware

    and more...

Specialist IT Cleaning

Is your device infested with dust and grime? Computer running slow or randomly turning off?

Let's put in some elbow grease and clean up:

Dust & Grime can build up in and on your devices which can lead to issues later down the track.
Dust inside your devices can help insulate heat made by components inside and supress good airflow to push the heat from the device.
This can reduce performance and harm your device.

We can:
  • Thoroughly clean out your device of dust and other nasties
  • Replace/Replenish Thermal Compound and Pads to assist the aid of heat removal
  • Clean up Liquid Damage and assess device for required repairs
  • Remove Potentially Unwanted Programs (PUPs) & clean up other files/data/settings that can slow your system.

Business ICT Services

Need Help with your Business Technology?

Let us help you like we are your very own IT Department:

Whether you are starting a business or already established, we can cater for your needs and grow with you as you expand and achieve your business goals.
That way, you can focus on your Business and not worry about technical's.

We are trusted Technical Engineers by our bigger IT Industry Partners.
Learn More

Scam Support

Have you fallen victim to a scam?

We can help you to start picking up the pieces:

Scams & Fraud is a very serious crime that affects Australian’s on a daily basis. Scams cost you and the Australian Economy.
CPKN Computers support clients in Prevention & Assessment.

Scams can take a toll on Mental Health, which makes it important for CPKN Computers to be there, to hold your hand, be a shoulder to cry on and provide as much support as possible. We will work with Banks and other entities to get you back on track.
Learn How to Reduce Risk

Custom Computers

Want a Computer that fits your needs without requiring unnecessary extras or sacrificing/compromising?

A Custom Computer might be for you:

Going Custom can be beneficial for all sorts of users.
Whether you are a casual user, a Professional, Business or Gamer, there is something out there that is right for you.
Branded PC's can be made cheap and can have hit and miss performance. They can also either have more than what you need or not enough.
Custom Computers allows you to have flexibility of what you want and need, allowing you to have your own unique look and feel.
Custom comes in all sorts of shapes and sizes to fit your needs, from little box PC's, Home Entertainment style boxes to Towers.
Custom can be better maintained as well as better Warranty coverage.
Let us know your budget and usage to get a quote

Backup & Recovery

Your Data is valuable, is yours safe?

We can provide Backup & Recovery Solutions:

Backing up is important to prevent losing your precious data. Nothing is 100% safe, this includes your Storage Devices.
  • Provide On-site/Off-site Backup Solutions
  • Cloud Solutions
  • Help fight against Ransomware
  • Business Continuity
  • Recover/Extract Data from HDD, SSD, Phone, NAS, USB, SD Cards etc
  • Migrate your System/Data from older media into new
  • Specialist Data Recovery available for Home & Business
Learn about the 3-2-1 Backup Principle

Networking

Wifi issues? Internet slow? confused about all the networking technology out there?

Let's get you connected:

  • Troubleshoot Network & Internet issues
  • Setup your Internet & Network (Cable, Wireless & Hybrid)
  • Data Cabling Service
  • Virtual Private Network (VPN)
  • ADSL, VDSL, NBN, Mobile Broadband, Satellite

    and more...

    Support for Wifi, Modems, Routers, Switches, TV's etc

Home Entertainment & Automation

Got awesome Home Theatre gear and don't know where to start? Want to control your home from things like your device or voice?

Let's get the party started:

  • Setup your Home Theatre Gear like Sound Systems, TV's and Game Consoles
  • Setup your Streaming Services and teach you how to navigate it all
  • Help with Home Automation Devices - such as lights, switches and power adaptors, getting them set up and ready to use on your preferred platform/s like Google Home
  • Help setup your Network like Wifi to ensure the best communication between devices can occur

    and more...

Hardware & Software Support

Computer slow? Need something installed? Something broken?

We can help you with all your Hardware & Software needs:

  • Troubleshoot & Fix Issues
  • Diagnose & Repair/Replace faulty parts for Desktop/Laptop/Tablet/Phone
  • Install/Update Software & Drivers
  • Performance Optimisation
  • Tutoring & Education
  • Insurance/Warranty Claim Reporting

    and more...

    Support for Windows, Apple, Android OS Support

Backup & Recovery

Your Data is valuable, is yours safe?

We can provide Backup & Recovery Solutions:

Backing up is important to prevent losing your precious data. Nothing is 100% safe, this includes your Storage Devices.
  • Provide On-site/Off-site Backup Solutions
  • Cloud Solutions
  • Help fight against Ransomware
  • Business Continuity
  • Recover/Extract Data from HDD, SSD, Phone, NAS, USB, SD Cards etc
  • Migrate your System/Data from older media into new
  • Specialist Data Recovery available for Home & Business
Learn about the 3-2-1 Backup Principle

Scam Support

Have you fallen victim to a scam?

We can help you to start picking up the pieces:

Scams & Fraud is a very serious crime that affects Australian’s on a daily basis. Scams cost you and the Australian Economy.
CPKN Computers support clients in Prevention & Assessment.

Scams can take a toll on Mental Health, which makes it important for CPKN Computers to be there, to hold your hand, be a shoulder to cry on and provide as much support as possible. We will work with Banks and other entities to get you back on track.
Learn How to Reduce Risk

Specialist IT Cleaning

Is your device infested with dust and grime? Computer running slow or randomly turning off?

Let's put in some elbow grease and clean up:

Dust & Grime can build up in and on your devices which can lead to issues later down the track.
Dust inside your devices can help insulate heat made by components inside and supress good airflow to push the heat from the device.
This can reduce performance and harm your device.

We can:
  • Thoroughly clean out your device of dust and other nasties
  • Replace/Replenish Thermal Compound and Pads to assist the aid of heat removal
  • Clean up Liquid Damage and assess device for required repairs
  • Remove Potentially Unwanted Programs (PUPs) & clean up other files/data/settings that can slow your system.

Business ICT Services

Need Help with your Business Technology?

Let us help you like we are your very own IT Department:

Whether you are starting a business or already established, we can cater for your needs and grow with you as you expand and achieve your business goals.
That way, you can focus on your Business and not worry about technical's.

We are trusted Technical Engineers by our bigger IT Industry Partners.
Learn More

Virus/Malware & Security

Have you clicked on something you shouldn't have? Strange behaviour coming from your devices?

We will fight those pesky Viruses & get your Security back on track:

  • Remove Viruses, Malware, Spyware
  • Security Checks to ensure you are as safe as possible
  • Install & Assist with Security Software
  • Repair damage done or help you start fresh - whatever the case may be
  • Provide Backup Solutions to tackle Ransomware

    and more...

Networking

Wifi issues? Internet slow? confused about all the networking technology out there?

Let's get you connected:

  • Troubleshoot Network & Internet issues
  • Setup your Internet & Network (Cable, Wireless & Hybrid)
  • Data Cabling Service
  • Virtual Private Network (VPN)
  • ADSL, VDSL, NBN, Mobile Broadband, Satellite

    and more...

    Support for Wifi, Modems, Routers, Switches, TV's etc

Custom Computers

Want a Computer that fits your needs without requiring unnecessary extras or sacrificing/compromising?

A Custom Computer might be for you:

Going Custom can be beneficial for all sorts of users.
Whether you are a casual user, a Professional, Business or Gamer, there is something out there that is right for you.
Branded PC's can be made cheap and can have hit and miss performance. They can also either have more than what you need or not enough.
Custom Computers allows you to have flexibility of what you want and need, allowing you to have your own unique look and feel.
Custom comes in all sorts of shapes and sizes to fit your needs, from little box PC's, Home Entertainment style boxes to Towers.
Custom can be better maintained as well as better Warranty coverage.
Let us know your budget and usage to get a quote

Home Entertainment & Automation

Got awesome Home Theatre gear and don't know where to start? Want to control your home from things like your device or voice?

Let's get the party started:

  • Setup your Home Theatre Gear like Sound Systems, TV's and Game Consoles
  • Setup your Streaming Services and teach you how to navigate it all
  • Help with Home Automation Devices - such as lights, switches and power adaptors, getting them set up and ready to use on your preferred platform/s like Google Home
  • Help setup your Network like Wifi to ensure the best communication between devices can occur

    and more...
  • Troubleshoot & Fix Issues
  • Diagnose & Repair/Replace faulty parts for Desktop/Laptop/Tablet/Phone
  • Install/Update Software & Drivers
  • Performance Optimisation
  • Tutoring & Education
  • Insurance/Warranty Claim Reporting

and more…

Support for Windows, Apple, Android

OS Support

Whether you are starting a business or already established, we can cater for your needs and grow with you as you expand and achieve your business goals.

That way, you can focus on your Business and not worry about technical’s.

We are trusted Technical Engineers by our bigger IT Industry Partners.

Backing up is important to prevent losing your precious data. Nothing is 100% safe, this includes your Storage Devices.

  • Provide On-site/Off-site Backup Solutions
  • Cloud Solutions
  • Help fight against Ransomware
  • Business Continuity
  • Recover/Extract Data from HDD, SSD, Phone, NAS, USB, SD Cards etc
  • Migrate your System/Data from older media into new
  • Specialist Data Recovery available for Home & Business
  • Remove Viruses, Malware, Spyware
  • Security Checks to ensure you are as safe as possible
  • Install & Assist with Security Software
  • Repair damage done or help you start fresh – whatever the case may be
  • Provide Backup Solutions to tackle Ransomware
and more…

Scams & Fraud is a very serious crime that affects Australian’s on a daily basis. Scams cost you and the Australian Economy.
CPKN Computers support clients in Prevention & Assessment.

Scams can take a toll on Mental Health, which makes it important for CPKN Computers to be there, to hold your hand, be a shoulder to cry on and provide as much support as possible. We will work with Banks and other entities to get you back on track.

  • Troubleshoot Network & Internet issues
  • Setup your Internet & Network (Cable, Wireless & Hybrid)
  • Data Cabling Service
  • Virtual Private Network (VPN)
  • ADSL, VDSL, NBN, Mobile Broadband, Satellite

and more…

Support for Wifi, Modems, Routers, Switches, TV’s etc

Dust & Grime can build up in and on your devices which can lead to issues later down the track.
Dust inside your devices can help insulate heat made by components inside and supress good airflow to push the heat from the device.
This can reduce performance and harm your device.

We can:

  • Thoroughly clean out your device of dust and other nasties
  • Replace/Replenish Thermal Compound and Pads to assist the aid of heat removal
  • Clean up Liquid Damage and assess device for required repairs
  • Remove Potentially Unwanted Programs (PUPs) & clean up other files/data/settings that can slow your system.

Going Custom can be beneficial for all sorts of users.

Whether you are a casual user, a Professional, Business or Gamer, there is something out there that is right for you.

Branded PC’s can be made cheap and can have hit and miss performance. They can also either have more than what you need or not enough.

Custom Computers allows you to have flexibility of what you want and need, allowing you to have your own unique look and feel.

Custom comes in all sorts of shapes and sizes to fit your needs, from little box PC’s, Home Entertainment style boxes to Towers.
Custom can be better maintained as well as better Warranty coverage.

  • Setup your Home Theatre Gear like Sound Systems, TV’s and Game Consoles
  • Setup your Streaming Services and teach you how to navigate it all
  • Help with Home Automation Devices – such as lights, switches and power adaptors, getting them set up and ready to use on your preferred platform/s like Google Home
  • Help setup your Network like Wifi to ensure the best communication between devices can occur

and more…

Not sure if we can help?

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