Testimonials

Happiness Workmanship Support

We pride ourselves for having Great Customer Service &
Quality Workmanship with your Issues.

CPKN Computers loves helping customers.

We pride ourselves on great customer service.
We want our customers walking away with a smile!

This is why we have amazing reviews from variety of different platforms.

Happiness Workmanship Support

We pride ourselves
for having Great Customer Service &
Quality Workmanship with your Issues.

CPKN Computers loves helping customers.

We pride ourselves on great customer service.
We want our customers walking away with a smile!

This is why we have amazing reviews from variety of different platforms.

Clients can Rate & Review on our Website directly. Reviews will be shown below.

Average Rating: 4.9 stars (based on 19 ratings)

Clients can Rate & Review us on Google and read what other clients had to say.

Clients can Review & Recommend us on our Facebook Page.

CPKN Computers
5.0
Based on 15 reviews
powered by Facebook
Frank Farquhar
Frank Farquhar
02:32 02 Apr 22
Extremely helpful, quick, competent and professional. I highly recommend Chris
Jodi Bingley
Jodi Bingley
22:12 06 Oct 20
CPKN Computers took excellent care of me... picked up my laptop on a SUNDAY morning, fixed what I had broken, gave some... excellent advice about moving forward, dropped it back that afternoon and charged a VERY reasonable price! 10/10 recommend! Just brilliant!read more
David White
David White
06:06 08 Mar 20
Highly recommended - came out on a Sunday, arrived on time, easy to talk to with VG knowledge and 'No Fix No Fee' came... as a welcome surprise!read more
John Beaumont
John Beaumont
10:02 19 Feb 20
Chris from CPKN Computers knows what he is doing, Chris has fixed our problem, we are also happy with the warranty... provided and is good valueread more
Pat Garner
Pat Garner
00:34 19 Nov 19
Chris is everything you'd like a service to be. Prompt, efficient and friendly. I have no hesitation in recommending... him to anyone with computer problems.read more
Marc McCreadie
Marc McCreadie
07:01 03 Nov 19
Fantastic service from Chris! He got my old laptop working at top speed again (like when it was new) and went the extra... mile at every turn. Highly recommended.read more
Annette Pogas
Annette Pogas
23:26 19 Sep 19
Fantastic, fast and professional service. Chris was excellent and knowledgeable, also his professional phone manner is... out of this world.read more
Jenni Phillis
Jenni Phillis
03:14 04 May 18
Great service with good prices and a quick turnaround. Highly recommend.
More Reviews
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Clients can view Reviews on Gumtree.

Clients can view Reviews on Oneflare.

CPKN Computers

City, ACT, 2601

5.0 stars

Reviews:

    Find us on Oneflare

    Issue: New Custom PC

    Fantastic service! Chris was professional, efficient and friendly at all times. He explained things to me, transferred my old files to the new PC and spent over an hour at my home setting up the new computer and showing me everything. I get stressed dealing with computer issues but Chris was totally supportive and got everything working beautifully. He even rang me the next day to see if it was all working well. Cost very reasonable. I recommend him very highly indeed. Any future computer issues, I’ll be back on to Chris for help.

    Angela B
    29/05/2022

    Issue: Locked out of Laptop

    Thank you for your expert, professional and friendly service. Impressive! I shall maintain this quality business relationship.

    Jan M
    02/05/2022

    Issue: Setup Warranty replaced Laptop

    As in previous services from Chris, he provides timely and professional service, he is dedicated to his trade and brings knowledge and expertise, all the tools required as well as strategic solutions to issues that inevitably crop up with software and hardware. I have no hesitation to recommending Chris to family and friends.

    Jane P
    31/03/2022

    Issue: Locked Tablet

    Chris was awesome, to come and fix our problem on a Saturday was amazing, very friendly and honest man, I will definitely be using his services again for any future problems.

    Cristy
    23/03/2022

    Happy Business

    Bruce Sports Medicine & Podiatry Professionals have employed Chris as our main man. He successfully built our whole computer system from scratch & his support from July 2017 to date has been faultless in fact he is like one of the team- Highly recommended ??

    Helen T
    Bruce Sports Medicine
    01/11/2021

    Issue: Slow Laptop

    Chris provided very prompt and courteous service and resolved my Laptop issues efficiently and effectively. Thank You.

    John L
    14/10/2021

    Issue: Virus and password issues

    CPKN computers have proven to be a lifeline for me on 2 occasions this year. Chris has been very patient and has solved my concerns in a friendly and professional manner. I would highly recommend this company for excellent customer service.

    Greg B
    16/09/2021

    Issue: File and Audio Issues

    So responsive and helpful and fixed the problem quickly. Excellent service all round!

    Jane
    26/05/2021

    Issue: Broken PC

    Chris at CPKN was perfect. I had issues with my motherboard and he picked it up and dropped it back all fixed in less than a day. Not to mention my spam of general questions which he answered. 10/10 ⭐⭐⭐

    Arran L
    03/03/2021

    Issue: Installing Office for Mac with Office 365

    CPKN Computers were polite, helpful and extremely patient. If I have any further issues, I will be contacting these guys.

    Thanks Heaps Guys.

    11/12/2020

    Issue: Custom PC

    I wanted a custom PC so I could have great power when doing my media projects. I am also a gamer so It would be nice to play some great games on Max Settings. I wasn’t very knowledgeable in what parts to get in a computer. I went to JB HiFi for help and the man told me I was better off to buy a Custom PC as Retail Computers are very wishy washy when it comes to finding a specific setup. I went to a few computer shops and found that they would try and build what they want rather than make sure it’s what I want. I turned to the internet. Google searching “best Custom PC to build” turned out to be a very challenging prospect. Then I noticed CPKN Computers had an ad about Custom PC’s. I was directed to the website and read that they will work with you every step of the way. They did have preset builds but were not enforcing you to only pick one of those. Instead, they could start with those and then mix & match to suit your needs. I needed to see what was written was true. I called up and we arranged a free consultation.

    I was met by Chris who was very bubbly and nice. We sat down and discussed every aspect to match my needs to the computer I needed to succeed. He showed me pictures and told me the process from start to finish. I was so happy.  So I rounded up the money and paid, he immediately purchased the parts and told me he will keep me posted on the progress. I was emailed and text the progress. A few days later, I was called to be told my computer was ready to be delivered and setup. Chris went through everything step by step and made sure I was happy. I never knew how great it was getting a Custom built PC! He told me he will book a 3 month appointment for my computer for it’s free check up to make sure it was going well. I cannot wait to start getting into it and start my projects and games. Thanks Chris!

    02/09/2020

    Issue: Install new computer, upgrade hard drive in another computer, advise about the printer

    Chris was extremely helpful and efficient. I will definitely call for assistance as needed in future.

    Carolyn
    05/09/2019

    Issue: The sound card on my HP laptop computer was not working

    Chris was extremely polite and helpful. He had the problem resolved in no time at all. Thanks Chris.

    Peter S
    25/06/2019

    Issue: Desktop PC would not start properly and beeping

    After being flooded with so many different answers by searching the internet, I gave up and decided I would most likely not get this fixed for free. I went on searching for a computer expert who could come to me rather than lugging my tower on the bus to a computer store. I found a few but was shocked at how expensive they were, one was expecting $74 per half hour and informed me it may take 3-4 hours to pin point the issue! After 45 minutes of searching, I came across CPKN Computers on Facebook.

    This lead me to a post that said fixed pricing. I clicked on the link to the website and it felt very pleasing. I called up straight away to make an inquiry. The technician reassured me he would help me 110% to get my computer running again. Instead of telling me it would cost me this much per half hour or even an hour, nor tell me it will take him hours to work out, he asked me what was happening, he focused on the issue first, not the money. When I told him it wasn’t booting up properly and had beeping, the technician immediately stopped me and asked how it sounded. When I told him, he straight away had a suspicion something was wrong with my Memory. The technician arranged coming over to my place which was exactly what I wanted, to see what was going on.

    After he examined my computer and the memory sticks, he informed me one seemed to be dead. He used a weird card that plugs into the computer & double checked his findings. He told me he would take it back to base, test it in another computer and be certain it was dead. In the mean time, the computer started to work with 1 stick but with my setup, needed more memory to work properly. He said if it was dead that he would buy a new stick to use. 2 hours later he called asking if he could come over and install a new stick and informed me that my one did break. He installed it and stayed until he was satisfied everything was working well and I was happy. After seeing that, I was more than happy to pay for his services.

    As a woman, I was worried I needed to have knowledge, like a woman taking a car to a mechanic to not get ripped off just because of being a girl. The technician was very professional and polite, which made me feel at ease that he wasn’t treating me any different.

    There isn’t enough stars! 6 out of 5!

    I would recommend.

    08/06/2019

    Issue: Dead Tower. Data Recovery

    The technician came and picked up my Desktop Computer to see why it wouldn’t start.
    It was not long before I was informed that my computer completely fried, possible from a power surge.
    He managed to recover my data and asked if I wanted to get a new, Custom made tower, that way CPKN Computers could look after me a lot better. I went for it.

    1 years on, we asked to write how the custom PC is going.

    “I am stilling using my custom tower today. Branded computers for me would start to show signs of minor issues by now, but not this one. CPKN Computers look after me and I plan to upgrade some components in the near future. I still recommend them anytime anybody is in trouble.”

    John M
    17/04/2019

    Issue: Password Recovery

    Running a newly opened Dentist, I cannot afford anything going wrong with my computers. I have no time to fix it myself or get trained.
    I had a busy day coming up and when I seemed to have forgotten the main computers password and had no backup written down, I was losing time and could not afford to remain closed to my customers. I called 6 computer businesses to help me, they all said no. As soon as I called CPKN Computers, I got a “yes, I will be there as quick as I can”. He came in and told me he understood how important for things like this to not happen. He promised me he will resolve this. Within 5 minutes he managed to reset my password and I had access again. I was so thankful. I lost a lot in that time frame, and could not afford to let that happen again. He gave me a way to quickly reset my password just in case it happened again. I respect how a small business can benefit having an IT expert behind them. I informed Chris that I will be calling him for any issues from now on in so I don’t have the worry anymore. He is a great guy and I am glad all those people said no.

    Dr Amit Arora
    10/03/2019

    Issue: Viruses

    I was recommended by my brother. The technician came to pick up my Laptop. I expected I would be waiting for a call in 2-3 weeks that it is fixed. A few hours later I was shocked to answer my phone to Chris telling me my viruses were removed and computer was tuned up and protected. He dropped it off & informed me of the laptop being outdated but ensured me that he will be a phone call away to help with anything. I would definitely recommend CPKN Computers to a friend. I was very impressed with the pick up, delivery and speed of service. Many thanks.

    Graeme G
    01/03/2019

    Issue: Virus

    Google searched for computer repairs Canberra. The listing said CPKN Computers worked from 8am and it was 8:05am, so I rang them first. Silly thing I know, but it is the little things that get people to ring up. The technician, Chris, was definitely polite, also turned up in a nice quality looking car, not some s**tbox. First impressions are everything. Well done. After computer was fixed it never worked so well. I will definitely be recommending them to anyone who is looking for a well priced & honest computer technician. Thanks heaps Chris.

    Brad G
    20/01/2019

    Issue: Email Issues

    The technician was very polite and knew what he was doing. He helped me understand what was wrong in a manner that I could understand and fixed my issues. I will highly recommend him & CPKN Computers to my friends & family.

    Rick N
    08/05/2018

    Issue: New Custom PC

    Fantastic service! Chris was professional, efficient and friendly at all times. He explained things to me, transferred my old files to the new PC and spent over an hour at my home setting up the new computer and showing me everything. I get stressed dealing with computer issues but Chris was totally supportive and got everything working beautifully. He even rang me the next day to see if it was all working well. Cost very reasonable. I recommend him very highly indeed. Any future computer issues, I’ll be back on to Chris for help.

    Angela B
    29/05/2022

    Issue: Locked out of Laptop

    Thank you for your expert, professional and friendly service. Impressive! I shall maintain this quality business relationship.

    Jan M
    02/05/2022

    Issue: Setup Warranty replaced Laptop

    As in previous services from Chris, he provides timely and professional service, he is dedicated to his trade and brings knowledge and expertise, all the tools required as well as strategic solutions to issues that inevitably crop up with software and hardware. I have no hesitation to recommending Chris to family and friends.

    Jane P
    31/03/2022

    Issue: Locked Tablet

    Chris was awesome, to come and fix our problem on a Saturday was amazing, very friendly and honest man, I will definitely be using his services again for any future problems.

    Cristy
    23/03/2022

    Happy Business

    Bruce Sports Medicine & Podiatry Professionals have employed Chris as our main man. He successfully built our whole computer system from scratch & his support from July 2017 to date has been faultless in fact he is like one of the team- Highly recommended ??

    Helen T
    Bruce Sports Medicine
    01/11/2021

    Issue: Slow Laptop

    Chris provided very prompt and courteous service and resolved my Laptop issues efficiently and effectively. Thank You.

    John L
    14/10/2021

    Issue: Virus and password issues

    CPKN computers have proven to be a lifeline for me on 2 occasions this year. Chris has been very patient and has solved my concerns in a friendly and professional manner. I would highly recommend this company for excellent customer service.

    Greg B
    16/09/2021

    Issue: File and Audio Issues

    So responsive and helpful and fixed the problem quickly. Excellent service all round!

    Jane
    26/05/2021

    Issue: Broken PC

    Chris at CPKN was perfect. I had issues with my motherboard and he picked it up and dropped it back all fixed in less than a day. Not to mention my spam of general questions which he answered. 10/10 ⭐⭐⭐

    Arran L
    03/03/2021

    Issue: Installing Office for Mac with Office 365

    CPKN Computers were polite, helpful and extremely patient. If I have any further issues, I will be contacting these guys.

    Thanks Heaps Guys.

    11/12/2020

    Issue: Custom PC

    I wanted a custom PC so I could have great power when doing my media projects. I am also a gamer so It would be nice to play some great games on Max Settings. I wasn’t very knowledgeable in what parts to get in a computer. I went to JB HiFi for help and the man told me I was better off to buy a Custom PC as Retail Computers are very wishy washy when it comes to finding a specific setup. I went to a few computer shops and found that they would try and build what they want rather than make sure it’s what I want. I turned to the internet. Google searching “best Custom PC to build” turned out to be a very challenging prospect. Then I noticed CPKN Computers had an ad about Custom PC’s. I was directed to the website and read that they will work with you every step of the way. They did have preset builds but were not enforcing you to only pick one of those. Instead, they could start with those and then mix & match to suit your needs. I needed to see what was written was true. I called up and we arranged a free consultation.

    I was met by Chris who was very bubbly and nice. We sat down and discussed every aspect to match my needs to the computer I needed to succeed. He showed me pictures and told me the process from start to finish. I was so happy.  So I rounded up the money and paid, he immediately purchased the parts and told me he will keep me posted on the progress. I was emailed and text the progress. A few days later, I was called to be told my computer was ready to be delivered and setup. Chris went through everything step by step and made sure I was happy. I never knew how great it was getting a Custom built PC! He told me he will book a 3 month appointment for my computer for it’s free check up to make sure it was going well. I cannot wait to start getting into it and start my projects and games. Thanks Chris!

    02/09/2020

    Issue: Install new computer, upgrade hard drive in another computer, advise about the printer

    Chris was extremely helpful and efficient. I will definitely call for assistance as needed in future.

    Carolyn
    05/09/2019

    Issue: The sound card on my HP laptop computer was not working

    Chris was extremely polite and helpful. He had the problem resolved in no time at all. Thanks Chris.

    Peter S
    25/06/2019

    Issue: Desktop PC would not start properly and beeping

    After being flooded with so many different answers by searching the internet, I gave up and decided I would most likely not get this fixed for free. I went on searching for a computer expert who could come to me rather than lugging my tower on the bus to a computer store. I found a few but was shocked at how expensive they were, one was expecting $74 per half hour and informed me it may take 3-4 hours to pin point the issue! After 45 minutes of searching, I came across CPKN Computers on Facebook.

    This lead me to a post that said fixed pricing. I clicked on the link to the website and it felt very pleasing. I called up straight away to make an inquiry. The technician reassured me he would help me 110% to get my computer running again. Instead of telling me it would cost me this much per half hour or even an hour, nor tell me it will take him hours to work out, he asked me what was happening, he focused on the issue first, not the money. When I told him it wasn’t booting up properly and had beeping, the technician immediately stopped me and asked how it sounded. When I told him, he straight away had a suspicion something was wrong with my Memory. The technician arranged coming over to my place which was exactly what I wanted, to see what was going on.

    After he examined my computer and the memory sticks, he informed me one seemed to be dead. He used a weird card that plugs into the computer & double checked his findings. He told me he would take it back to base, test it in another computer and be certain it was dead. In the mean time, the computer started to work with 1 stick but with my setup, needed more memory to work properly. He said if it was dead that he would buy a new stick to use. 2 hours later he called asking if he could come over and install a new stick and informed me that my one did break. He installed it and stayed until he was satisfied everything was working well and I was happy. After seeing that, I was more than happy to pay for his services.

    As a woman, I was worried I needed to have knowledge, like a woman taking a car to a mechanic to not get ripped off just because of being a girl. The technician was very professional and polite, which made me feel at ease that he wasn’t treating me any different.

    There isn’t enough stars! 6 out of 5!

    I would recommend.

    08/06/2019

    Issue: Dead Tower. Data Recovery

    The technician came and picked up my Desktop Computer to see why it wouldn’t start.
    It was not long before I was informed that my computer completely fried, possible from a power surge.
    He managed to recover my data and asked if I wanted to get a new, Custom made tower, that way CPKN Computers could look after me a lot better. I went for it.

    1 years on, we asked to write how the custom PC is going.

    “I am stilling using my custom tower today. Branded computers for me would start to show signs of minor issues by now, but not this one. CPKN Computers look after me and I plan to upgrade some components in the near future. I still recommend them anytime anybody is in trouble.”

    John M
    17/04/2019

    Issue: Password Recovery

    Running a newly opened Dentist, I cannot afford anything going wrong with my computers. I have no time to fix it myself or get trained.
    I had a busy day coming up and when I seemed to have forgotten the main computers password and had no backup written down, I was losing time and could not afford to remain closed to my customers. I called 6 computer businesses to help me, they all said no. As soon as I called CPKN Computers, I got a “yes, I will be there as quick as I can”. He came in and told me he understood how important for things like this to not happen. He promised me he will resolve this. Within 5 minutes he managed to reset my password and I had access again. I was so thankful. I lost a lot in that time frame, and could not afford to let that happen again. He gave me a way to quickly reset my password just in case it happened again. I respect how a small business can benefit having an IT expert behind them. I informed Chris that I will be calling him for any issues from now on in so I don’t have the worry anymore. He is a great guy and I am glad all those people said no.

    Dr Amit Arora
    10/03/2019

    Issue: Viruses

    I was recommended by my brother. The technician came to pick up my Laptop. I expected I would be waiting for a call in 2-3 weeks that it is fixed. A few hours later I was shocked to answer my phone to Chris telling me my viruses were removed and computer was tuned up and protected. He dropped it off & informed me of the laptop being outdated but ensured me that he will be a phone call away to help with anything. I would definitely recommend CPKN Computers to a friend. I was very impressed with the pick up, delivery and speed of service. Many thanks.

    Graeme G
    01/03/2019

    Issue: Virus

    Google searched for computer repairs Canberra. The listing said CPKN Computers worked from 8am and it was 8:05am, so I rang them first. Silly thing I know, but it is the little things that get people to ring up. The technician, Chris, was definitely polite, also turned up in a nice quality looking car, not some s**tbox. First impressions are everything. Well done. After computer was fixed it never worked so well. I will definitely be recommending them to anyone who is looking for a well priced & honest computer technician. Thanks heaps Chris.

    Brad G
    20/01/2019

    Issue: Email Issues

    The technician was very polite and knew what he was doing. He helped me understand what was wrong in a manner that I could understand and fixed my issues. I will highly recommend him & CPKN Computers to my friends & family.

    Rick N
    08/05/2018

    Issue: New Custom PC

    Fantastic service! Chris was professional, efficient and friendly at all times. He explained things to me, transferred my old files to the new PC and spent over an hour at my home setting up the new computer and showing me everything. I get stressed dealing with computer issues but Chris was totally supportive and got everything working beautifully. He even rang me the next day to see if it was all working well. Cost very reasonable. I recommend him very highly indeed. Any future computer issues, I’ll be back on to Chris for help.

    Angela B
    29/05/2022

    Issue: Locked out of Laptop

    Thank you for your expert, professional and friendly service. Impressive! I shall maintain this quality business relationship.

    Jan M
    02/05/2022

    Issue: Setup Warranty replaced Laptop

    As in previous services from Chris, he provides timely and professional service, he is dedicated to his trade and brings knowledge and expertise, all the tools required as well as strategic solutions to issues that inevitably crop up with software and hardware. I have no hesitation to recommending Chris to family and friends.

    Jane P
    31/03/2022

    Issue: Locked Tablet

    Chris was awesome, to come and fix our problem on a Saturday was amazing, very friendly and honest man, I will definitely be using his services again for any future problems.

    Cristy
    23/03/2022

    Happy Business

    Bruce Sports Medicine & Podiatry Professionals have employed Chris as our main man. He successfully built our whole computer system from scratch & his support from July 2017 to date has been faultless in fact he is like one of the team- Highly recommended ??

    Helen T
    Bruce Sports Medicine
    01/11/2021

    Issue: Slow Laptop

    Chris provided very prompt and courteous service and resolved my Laptop issues efficiently and effectively. Thank You.

    John L
    14/10/2021

    Issue: Virus and password issues

    CPKN computers have proven to be a lifeline for me on 2 occasions this year. Chris has been very patient and has solved my concerns in a friendly and professional manner. I would highly recommend this company for excellent customer service.

    Greg B
    16/09/2021

    Issue: File and Audio Issues

    So responsive and helpful and fixed the problem quickly. Excellent service all round!

    Jane
    26/05/2021

    Issue: Broken PC

    Chris at CPKN was perfect. I had issues with my motherboard and he picked it up and dropped it back all fixed in less than a day. Not to mention my spam of general questions which he answered. 10/10 ⭐⭐⭐

    Arran L
    03/03/2021

    Issue: Installing Office for Mac with Office 365

    CPKN Computers were polite, helpful and extremely patient. If I have any further issues, I will be contacting these guys.

    Thanks Heaps Guys.

    11/12/2020

    Issue: Custom PC

    I wanted a custom PC so I could have great power when doing my media projects. I am also a gamer so It would be nice to play some great games on Max Settings. I wasn’t very knowledgeable in what parts to get in a computer. I went to JB HiFi for help and the man told me I was better off to buy a Custom PC as Retail Computers are very wishy washy when it comes to finding a specific setup. I went to a few computer shops and found that they would try and build what they want rather than make sure it’s what I want. I turned to the internet. Google searching “best Custom PC to build” turned out to be a very challenging prospect. Then I noticed CPKN Computers had an ad about Custom PC’s. I was directed to the website and read that they will work with you every step of the way. They did have preset builds but were not enforcing you to only pick one of those. Instead, they could start with those and then mix & match to suit your needs. I needed to see what was written was true. I called up and we arranged a free consultation.

    I was met by Chris who was very bubbly and nice. We sat down and discussed every aspect to match my needs to the computer I needed to succeed. He showed me pictures and told me the process from start to finish. I was so happy.  So I rounded up the money and paid, he immediately purchased the parts and told me he will keep me posted on the progress. I was emailed and text the progress. A few days later, I was called to be told my computer was ready to be delivered and setup. Chris went through everything step by step and made sure I was happy. I never knew how great it was getting a Custom built PC! He told me he will book a 3 month appointment for my computer for it’s free check up to make sure it was going well. I cannot wait to start getting into it and start my projects and games. Thanks Chris!

    02/09/2020

    Issue: Install new computer, upgrade hard drive in another computer, advise about the printer

    Chris was extremely helpful and efficient. I will definitely call for assistance as needed in future.

    Carolyn
    05/09/2019

    Issue: The sound card on my HP laptop computer was not working

    Chris was extremely polite and helpful. He had the problem resolved in no time at all. Thanks Chris.

    Peter S
    25/06/2019

    Issue: Desktop PC would not start properly and beeping

    After being flooded with so many different answers by searching the internet, I gave up and decided I would most likely not get this fixed for free. I went on searching for a computer expert who could come to me rather than lugging my tower on the bus to a computer store. I found a few but was shocked at how expensive they were, one was expecting $74 per half hour and informed me it may take 3-4 hours to pin point the issue! After 45 minutes of searching, I came across CPKN Computers on Facebook.

    This lead me to a post that said fixed pricing. I clicked on the link to the website and it felt very pleasing. I called up straight away to make an inquiry. The technician reassured me he would help me 110% to get my computer running again. Instead of telling me it would cost me this much per half hour or even an hour, nor tell me it will take him hours to work out, he asked me what was happening, he focused on the issue first, not the money. When I told him it wasn’t booting up properly and had beeping, the technician immediately stopped me and asked how it sounded. When I told him, he straight away had a suspicion something was wrong with my Memory. The technician arranged coming over to my place which was exactly what I wanted, to see what was going on.

    After he examined my computer and the memory sticks, he informed me one seemed to be dead. He used a weird card that plugs into the computer & double checked his findings. He told me he would take it back to base, test it in another computer and be certain it was dead. In the mean time, the computer started to work with 1 stick but with my setup, needed more memory to work properly. He said if it was dead that he would buy a new stick to use. 2 hours later he called asking if he could come over and install a new stick and informed me that my one did break. He installed it and stayed until he was satisfied everything was working well and I was happy. After seeing that, I was more than happy to pay for his services.

    As a woman, I was worried I needed to have knowledge, like a woman taking a car to a mechanic to not get ripped off just because of being a girl. The technician was very professional and polite, which made me feel at ease that he wasn’t treating me any different.

    There isn’t enough stars! 6 out of 5!

    I would recommend.

    08/06/2019

    Issue: Dead Tower. Data Recovery

    The technician came and picked up my Desktop Computer to see why it wouldn’t start.
    It was not long before I was informed that my computer completely fried, possible from a power surge.
    He managed to recover my data and asked if I wanted to get a new, Custom made tower, that way CPKN Computers could look after me a lot better. I went for it.

    1 years on, we asked to write how the custom PC is going.

    “I am stilling using my custom tower today. Branded computers for me would start to show signs of minor issues by now, but not this one. CPKN Computers look after me and I plan to upgrade some components in the near future. I still recommend them anytime anybody is in trouble.”

    John M
    17/04/2019

    Issue: Password Recovery

    Running a newly opened Dentist, I cannot afford anything going wrong with my computers. I have no time to fix it myself or get trained.
    I had a busy day coming up and when I seemed to have forgotten the main computers password and had no backup written down, I was losing time and could not afford to remain closed to my customers. I called 6 computer businesses to help me, they all said no. As soon as I called CPKN Computers, I got a “yes, I will be there as quick as I can”. He came in and told me he understood how important for things like this to not happen. He promised me he will resolve this. Within 5 minutes he managed to reset my password and I had access again. I was so thankful. I lost a lot in that time frame, and could not afford to let that happen again. He gave me a way to quickly reset my password just in case it happened again. I respect how a small business can benefit having an IT expert behind them. I informed Chris that I will be calling him for any issues from now on in so I don’t have the worry anymore. He is a great guy and I am glad all those people said no.

    Dr Amit Arora
    10/03/2019

    Issue: Viruses

    I was recommended by my brother. The technician came to pick up my Laptop. I expected I would be waiting for a call in 2-3 weeks that it is fixed. A few hours later I was shocked to answer my phone to Chris telling me my viruses were removed and computer was tuned up and protected. He dropped it off & informed me of the laptop being outdated but ensured me that he will be a phone call away to help with anything. I would definitely recommend CPKN Computers to a friend. I was very impressed with the pick up, delivery and speed of service. Many thanks.

    Graeme G
    01/03/2019

    Issue: Virus

    Google searched for computer repairs Canberra. The listing said CPKN Computers worked from 8am and it was 8:05am, so I rang them first. Silly thing I know, but it is the little things that get people to ring up. The technician, Chris, was definitely polite, also turned up in a nice quality looking car, not some s**tbox. First impressions are everything. Well done. After computer was fixed it never worked so well. I will definitely be recommending them to anyone who is looking for a well priced & honest computer technician. Thanks heaps Chris.

    Brad G
    20/01/2019

    Issue: Email Issues

    The technician was very polite and knew what he was doing. He helped me understand what was wrong in a manner that I could understand and fixed my issues. I will highly recommend him & CPKN Computers to my friends & family.

    Rick N
    08/05/2018