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Telstra Outage Caused by Fire

Mobile & D.O.T Service users in ACT, Tasmania, Victoria, NSW, South Australia, Queensland and Western Australia are experiencing major problems with the Telstra network.

The outage hit shortly after midday AEDT after a fire broke out at an exchange on Sydney’s lower north shore.

Telstra tweeted that services were “beginning to restore” but that they were “investigating a related issue impacting SMS messaging”.

Telstra customers took to Social Media to express their annoyance:

Telstra experienced a number of national outages back in February 2016, after human error left millions without mobile phone and data services.

Techs were sent to the Chatswood Exchange in Sydney to make a full assessment. They will provide more info as soon as it’s available.

We will post any significant updates as they come in.

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